Shipping policy

Home Delivery / Shipping

At IVAYA.GR, we collaborate with trusted companies such as Geniki Taxydromiki and ELTA to ensure fast and secure delivery of your orders.

Once your order is shipped, you will receive an email with the tracking number, allowing you to monitor the delivery progress on the official websites of our partner companies.

📦 Shipping Costs

WITHIN Thessaloniki
FREE DELIVERY

For Greece
📬 Shipping cost: 0 – 4.00 €
🕓 Delivery time: 2 – 5 working days
✅ Free shipping for orders over 40 €

For Cyprus & Abroad
🌍 Shipping cost: 8 – 20 € (ELTA)
🕓 Delivery time: 2 – 20 working days, depending on the country and destination

📌 Shipping charges are automatically calculated at checkout based on the shipping location.

✨ Express Delivery
By arrangement, we offer Express shipping within 1–2 working days via a partnering courier company. For more details, contact us at ivayagr@gmail.com.

🏪 In-Store Pickup
You can choose FREE pickup from our store in Thessaloniki, subject to prior communication and availability confirmation.

ℹ️ Important Information
Orders are shipped from Thessaloniki within 1–2 working days of payment confirmation.
Deliveries are made Monday to Friday (excluding holidays).
During peak seasons or sales, there may be slight delays.
IVAYA.GR is not responsible for delays caused by the courier company or customs checks.

📧 If you have any questions regarding the shipment of your order, feel free to contact us at ivayagr@gmail.com or via our chat.